Kada Travel
Privacy Policy
Last updated: May 2026
1. Who We Are
MULTISERVICIOS KADA EIRL is a luxury travel company based in Lima, Peru, specialising in bespoke private journeys across Peru and South America. We are the sole owners and controllers of the information collected through this website and through any direct correspondence you enter into with us. This Privacy Policy explains what personal information we collect, how we use it, with whom we may share it, and what rights you have in relation to your data. By using kadatravel.com or engaging our services, you agree to the practices described in this policy.
2. Information We Collect
We collect only information you voluntarily provide to us via email, contact forms or other direct communication. This includes: your full name and contact details (email address, telephone number, country of residence); travel preferences, proposed dates, group size and approximate budget; passport details, date of birth and nationality, collected only when required to confirm bookings, permits or travel documents; dietary or accessibility requirements relevant to your journey; payment details, processed securely by our trusted payment partners -- we do not store full card numbers; any correspondence, enquiries or messages you send us; and information about how you interact with our website, such as destinations and journeys viewed, collected via cookies and local storage to personalise your experience.
3. How We Use Your Information
We use your personal information exclusively to: plan, design and confirm your bespoke itinerary and keep you informed at every stage; communicate pre-departure details, on-the-ground updates and post-trip follow-up; process payments and issue travel documents, vouchers and permits; comply with our legal obligations, including financial record-keeping requirements under Peruvian law; understand how visitors use our site, through aggregated and anonymised analytics; and, where you have given explicit consent, contact you via email to share relevant travel inspiration, news or changes to this policy. Unless you ask us not to, we may reach out in the future about our journeys and updates. We will never sell, rent, exchange or otherwise share your personal data with third parties for commercial or marketing purposes.
4. Sharing Your Information
To deliver the journeys we plan for you, we work with a carefully selected network of trusted partners, including airlines, hotels, lodges, river cruise operators, transport companies and guides. We share with each partner only the minimum information they require to provide their specific service -- typically your name, contact details and travel dates. All partners are contractually required to handle your data with the same standard of care described in this policy, and may not use it for any other purpose. We may also be required to disclose certain personal information to government authorities, border control agencies or regulatory bodies where required by Peruvian or applicable international law.
5. Your Access to and Control Over Your Information
You may exercise any of the following rights at any time by contacting us via the email address on our website: see what personal data we hold about you, if any; request a correction or update to any information that is inaccurate or incomplete; ask us to delete any data we hold about you where there is no legitimate reason for us to continue holding it; opt out of future marketing communications from us at any time; and raise any concern or complaint about our handling of your data. We will acknowledge your request promptly and respond in full within 30 days.
6. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or destruction. All sensitive information submitted through our website is encrypted using SSL technology -- you can verify this by looking for the padlock icon or 'https' at the beginning of the page address in your browser. We restrict internal access to your personal data to those employees and partners who genuinely need it to perform a specific task. Physical systems and servers on which we store personal data are maintained in secure, access-controlled environments. No method of transmission over the internet is entirely without risk, and despite our best efforts we cannot guarantee absolute security. We commit to notifying you without undue delay in the event of any data breach that may affect your personal information.
7. Data Retention
We retain your personal data for as long as is necessary to deliver our services and meet our legal obligations. As a general guide: financial records and booking data are held for a minimum of seven years in accordance with Peruvian tax regulations; enquiry and general correspondence records are retained for up to three years; marketing consent records are kept until you withdraw consent. Once data is no longer required it is securely deleted or permanently anonymised.
8. Cookies
Our website uses cookies and similar technologies to enhance your experience, remember your preferences and help us understand how our content is used. Please refer to our Cookie Policy for full details of the types of cookies we use, how long they are retained, and how to manage or withdraw your consent at any time.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services or legal obligations. Any material changes will be communicated via a prominent notice on our website. The date of the most recent update is displayed at the top of this page. Your continued use of our website or services after any change constitutes acceptance of the updated policy.
10. Contact
If you feel we are not abiding by this privacy policy, or if you have any question, concern or request relating to your personal data, please contact us immediately at: MULTISERVICIOS KADA EIRL -- info@kadatravel.com | kadatravel.com | Lima, Peru.